Customer Support
Within our Customer Support section, you can find information about product guaranties, frequently asked questions and how to Contact Us.
Use the tiles below to access the relevant area.
Before you raise a question with us, you might find it helpful to browse our frequently asked questions.
If you can't find the answer you're looking for then just drop us a line!
Our hassle free returns process couldn't be any smoother. Visit this page to read our Refund Policy and to find out how to return your product.
Our Shipping Policy provides you with helpful information about the delivery process and sets the standards that both you, and we, can expect.
Diversity, Equality and Inclusion matters to us. It's at the core of who we are.
You can read our Accessibility Statement here and if you have any difficulty at all in navigating our site, then please do inform us so that we can review this.
Your feedback matters to us!
Your business is important to us and we'd like to know how you felt about our entire process - from browsing our site, making your order and dealing with our team.
Need to return an item?
Use this form to submit your returns request.
Our team will then contact you with further information on how to proceed.